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BrandSource Privacy Policy

This Privacy Policy applies to www.brandsource.com/ owned and operated by BrandSource. This Privacy Policy describes how BrandSource collects, uses, shares and secures the personal information you provide. It also describes your choices regarding use, access and correction of your personal information.

Dispute Resolution

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request

Information Collection and Use

We collect the following personally identifiable information from you:

  • Contact Information such as name and email address
  • Billing Information such as credit card number, and billing address

We collect the following personally identifiable information from you:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  • Administer contests and sweepstakes you entered, and notify you if you won
  • Provide the financial services you requested
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts

Tracking Technologies

Non-Personally Identifiable Information

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This website also collects and uses information in aggregate form to track the total number of visitors to our site, the number of visitors to each page of our site, the domain names of our visitors' Internet service providers, and other such technical information. We use this data to better target our marketing efforts.

Tracking Technologies

BrandSource and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Behavioral Targeting / Re-Targeting

We partner with a third party to [display advertising on our website or to manage our advertising on other sites]. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here. Please note you will continue to receive generic ads.

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe by clicking the functional unsubscribe mechanism in each email or you can contact us at information@brandsource.com.

Change of Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this Web site, we will notify you via email prior to the change becoming effective. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our web site notifying users of the change

Updating/Accessing/Amending/Correcting Personally Identifiable Information

Upon request BrandSource will provide you with information about whether we hold any of your personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on our member information page or by emailing our Customer Support at information@brandsource.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

Security

We take careful measures to prevent the loss, misuse, and alteration of your information. We use Secure Sockets Layer (SSL) technology supporting 128-bit encryption when we collect financial information (such as credit card information) from you during the checkout process. The information collected is stored on secure servers behind a firewall. We only provide access to your personally identifiable information to employees.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at information@brandsource.com.

Third Party Links and Advertisement

As a convenience to our visitors, our sites currently contain links to a number of sites that we believe may offer useful information. The privacy policies and procedures described here do not apply to those sites. We suggest contacting those sites directly for information on their data collection and distribution policies.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Frames

Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.brandsource.com.

Contests

We use [may use] a third party service provider to conduct these contests; that company is [will be] prohibited from using our users' personally identifiable information for any other purpose. [Use the latter disclosure only if your service-provider contracts expressly prohibit this]. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Data Retention: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at information@brandsource.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Sharing

We will share your personally identifiable information with third parties only in the ways that are described in this privacy policy. We do not sell your personally identifiable information to third parties. We may provide your personally identifiable information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us.

In certain situations, BrandSource may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if BrandSource is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information, to any other third party with your prior consent to do so.

AVB BrandSource
17542 East 17th Street,
Suite #250
Tustin, CA. 92780
Privacy Policy Effective Date: 7.04.18