• A flat rate delivery charge will be added to your purchase, with an additional charges for delivery service outside our local delivery range of 25 miles. Contact store directly for rates.
• Delivery agent may inspect the product for any signs of obvious damage. If any damage is found, it must be indicated on the delivery receipt at the time of delivery.
• Product will be installed based on the installation selected at time of purchase for an additional charge. If additional work is required to complete the installation of the selected product/s at time of delivery, those charges would be billed separately upon completion.
• Delivery agents will not remove doors, railings, or other fixtures in the home in order to deliver or install a product.
• All installed product/s will be tested to ensure proper operation and functions.
• Delivery agents are not carpenters, plumbers, or electricians. All electrical outlets, water and gas shut-off valves, and cabinetry must be available and compliant at the time of delivery to complete any purchased installation options.
• If proper electrical outlets, gas shut-off valves, water supply and shut off valves, or venting sources are not available at the time of delivery, a complete installation may not be possible.
• Delivery agents will not install products, using previous or old connectors. This would consist of but not limited to the following: washer hoses, plastic or flexible dryer venting, copper or aluminum gas lines or existing flexible gas connectors, or existing electric range cords.
• An adult, 18 years or older must be present at time of delivery. This person must be able to sign for receipt of product/s.
• The delivery team cannot enter your home unaccompanied, nor can they accept a signed note instructing them to leave your purchase.
• Sidewalks and driveway must be in place and must be clear of snow, ice and debris prior to attempting delivery. Delivery agents have the right to refuse unsafe delivery conditions.
• We reserve the right to refuse delivery to residences that present unsafe delivery conditions, or adverse delivery situations.

- Washer- removal of old unit, set new unit in place, level, and connect to outlet.
- Dryer- removal of old unit, set new unit in place, hook up venting and either the gas line or electric cord, and level.
- Dishwasher- installation is not included in normal delivery.
- Ranges- removals of old unit, set new unit in place, level, attach either a flexible gas line or electric cord.
- Refrigeration

· Non Ice maker model- Move old unit to garage (removal is additional charge), set in place, connect to outlet.
· Ice and Water models- Move old unit to garage (removal is additional charge), set in place, connect to existing water line, level if the model allows, connect to outlet.

- Washer- removal of an old unit with water inside the washer, reinforcing floor to support new washer.
- Dryer- replacement of gas valves, extending gas piping, running electric, hooking up to 3” ducting, replacement of 4” exhaust hood thru a wall, moving the washer to replace the dryer (when not purchased together).
- Dishwasher- Installation of new or removal of old.
- Ranges- Installations or replacement of gas shut off valves, extending or replacing of existing gas piping, installation of an Anti-Tip device.
- Refrigeration- Running a new water line.

• Volkmann Appliance does not ship to Post Office (PO) boxes or APO/FPO addresses.
•At the present time, we are unable to accept or ship orders outside of the US.

• Major Appliances that have been used at all must be repaired.
• Any product missing the serial number or UPC.
• Gift certificates.

• Manufactures have a written limited warranty that must be followed in the event there is something wrong with the product.
• Refer to the owner's manual for warranty details.
• Volkmann Appliance who delivered the product/s will send their a Factory authorized technician to service the product under the manufactures warranty.
• To obtain service under warranty please contact Volkmann Appliance directly.